Description:
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Are you looking for a solid company specializing in Project Management, Business Analysis, and Agile Transformation?

PPM Coachers, with 17 years of experience in the market, focus on training, consulting, and team reinforcement, supporting organizations in defining operating models, continuous improvement, and agile transformation.

Why join PPM Coachers?

* Participation in high-impact strategic projects.
* Opportunity to collaborate with multidisciplinary teams and digitally evolving environments.
* Close support, continuous development, and integration into an experienced and excellence-driven team.

PPM Coachers is currently recruiting for the role of Business Analyst – MS Dynamics 365!

Your mission:

* Acting as a liaison between business units and technical teams, ensuring alignment between business needs and functional/technological solutions.
* Collaborating with stakeholders to gather, document, and analyse business requirements.
* Conducting a detailed analysis of existing processes and systems, identifying improvement opportunities.
* Producing clear and structured documentation, including business processes, functional requirements, and solution designs.
* Working closely with cross-functional teams to design and evaluate solutions, assessing feasibility, benefits, and risks.
* Supporting project management in defining scope, objectives, and success criteria.
* Coordinating solution validation and overseeing UAT (User Acceptance Testing).
* Maintaining clear communication between business and IT, fostering strong stakeholder relationships.
* Identifying continuous improvement opportunities and staying aligned with best practices and emerging technologies.

Requirements:
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* Having a minimum of 3 years of experience as a Business Analyst or in a similar role.
* Demonstrating solid experience within retail environments.
* Having hands-on experience with POS and/or ERP systems in physical retail operations.
* Analysing business processes and translating operational needs into structured functional requirements.
* Performing requirements gathering, functional analysis, process mapping, and test support.
* Working with Agile methodologies in project environments.
* Demonstrating strong analytical thinking, problem-solving, and critical reasoning skills.
* Communicating effectively with both technical and non-technical stakeholders.
* Having English proficiency at C1/C2 level and fluency in Portuguese (mandatory).
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Work Model: 100% remote regime (It is necessary to be in Portugal)