Join Tivoli Hotels & Resorts, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations.

Immerse yourself in Tivoli’s philosophy and its long-lasting heritage, that stands out in mature and new emerging markets, from iconic destinations in Europe to Middle East, from Brazil to Greater China.

Embrace the timeless, dedicated and distinctive essence of Tivoli Hotels & Resorts. We believe in creating bene vivere experiences inspired by timeless hospitality, inviting our guests to live in the moment, encompassing extraordinary service, innovative contemporary F&B, while providing insider destination knowledge.

What will be your mission?
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As a WAITER (M/F) you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience.

What will you do?
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• Provide excellent customer service that promote satisfaction.
• Welcome and acknowledge all guests according to company standards.
• Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).
• Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.
• Be aware and offer the different products and services available at the hotel’s restaurant.
• Handle restaurant reservations.
• Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.
• Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.
• Fulfill processes and procedures related to product set ups, quality and service according to brand standards.
• Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests.
• Follow all relevant health department rules/regulations and all customer service guidelines.

What are we looking for?
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