Cargobull Service Solutions, Lda is strengthening its team with an *After Sales Support – Assistant for Full Service Processing*, who will be responsible for the complete handling of Full Service processes and for ensuring smooth communication between customers, partners, and workshops.

Your duties

* Checking and processing of Full Service workshop repair cases in various systems (Trailer/Tyre/Cooling Unit);
* Full Service fleet management taking into consideration the relevant contract terms;
* Reinvoicing of costs based on Full Service contract terms;
* Coordinate and facilitate the exchange of information between parties;
* Enter the relevant information in the Schmitz Cargobull Systems;
* Support customers, suppliers and internal colleagues regarding questions and issues related to the Full Service processing;
* Provide support for contract extensions and activations when necessary;
* Provide reports about completed cases.

Your profile

* Completed vocational training in a commercial field
* Proficiency in MS Office Programs
* English language required, any additional foreign language is an advantage (especially German)
* Previous experience in trailer / trucking or similar industries is an advantage (especially dealing with spare parts)
* Analytical and structured approach
* Team and cooperation skills
* Reliability and commitment
* Independent and result-oriented working style
* Good communication skills and assertiveness
* Strong customer and service orientation

Our offer

* Salary compatible with the functions performed;
* Integration into a solid multinational and multicultural team;
* Extensive technical trainings regarding products relevant for the position;
* Possibility of remote work;
* Contract of 6 months with the possibility of extension with no planned termination date.

More information

Please send your CV in Portuguese and English

*Apply throught the link:* https://career.cargobull.com/job/after-sales-support-assistant-for-f/1b4bf4d5-39c5-471c-8039-afca9172481d

Job Type: Full-time

Pay: 1,000\.00€ - 2,000\.00€ per month

Work Location: Hybrid remote in Santarém