Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.
Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.
In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here! Discover our purpose, culture, and what makes GBS unique! Check out here!

Our Hire-to-Retire (H2R) business line delivers a variety of Human Resources services, supporting the complete lifecycle of an employee —from onboarding to off-boarding. We offer people-focused solutions in areas such as Global Mobility and Rewards, HR Administration, Payroll and Digital People Solutions. Are you ready to be part of the change? Come join us! Your mission will be…* AI Strategy & Implementation: Lead the design, development, and implementation of AI-driven solutions within our HR platforms (e.g., ServiceNow HRSD) to automate workflows, enhance predictive analytics, and elevate the overall user experience.

• Consultative Expertise: Serve as the primary AI consultative expert, guiding stakeholders through complex challenges and providing strategic solutions that align with business objectives and technical capabilities.
• Community Leadership & Knowledge Sharing: Cultivate and lead our internal AI community, fostering a culture of collaboration, innovation, and continuous knowledge sharing among technical teams and business units.
• Proactive Innovation: Identify and champion opportunities to integrate AI-driven insights for proactive issue resolution, intelligent automation, and data-informed decision-making across H2R operations.
• Enablement & Training: Develop and deliver comprehensive AI training programs for diverse markets and teams, ensuring successful adoption and utilization of new AI capabilities.
• Cross-Service Integration: Oversee the integration of AI solutions with existing services, meticulously managing compatibilities, dependencies, and ensuring robust system performance.
• Continuous Improvement: Drive agile process improvements in close collaboration with DevOps teams and other key stakeholders, ensuring our AI solutions are continuously optimized and scalable.
• Value Proposition & Messaging: Articulate the unique value and benefits of our AI solutions to various internal stakeholders.
• Internal Adoption Strategy: Develop and execute strategies to drive the successful adoption and utilization of AI capabilities across global HR teams.
• Feedback & Optimization: Gather user feedback and performance data to continuously refine and optimize AI solutions, ensuring they meet evolving business needs.

We are looking for someone with…* Bachelor’s degree or equivalent practical experience in Computer Science, Information Technology, Artificial Intelligence, or a related quantitative field.

• Proven track record of successfully implementing AI/ML projects from concept to deployment, demonstrating a deep understanding of AI methodologies, tools, and best practices.
• Preferable hands-on experience as an Administrator or Implementer with ServiceNow, particularly ServiceNow HRSD, and a clear ability to apply AI-driven solutions within this ecosystem.
• Solid experience working in agile environments (Scrum, sprints, user stories, testing), with a focus on iterative development and continuous delivery.
• Understanding of Global Business Services architecture and operations, with the ability to thrive in an international, virtual team environment.
• Strong analytical and problem-solving skills, capable of managing complex integrations, dependencies, and data challenges.
• Excellent communication, presentation, and stakeholder management skills, with the ability to translate complex technical concepts into clear business value.
• Demonstrated commitment to customer support and user satisfaction, ensuring AI solutions genuinely address user needs.

What We Offer:* Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.

• Flexibility that Works: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
• Health & Well-being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
• Grow Without Limits: Access world-class learning platforms, mentoring, and continuous development opportunities.
• Purpose & Perks: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

Please attach your CV in English to your application. Create a better #TomorrowWithUs #SiemensSiemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!