Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.
Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.
In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here! Discover our purpose, culture, and what makes GBS unique! Check out here! GBS Digital Solutions (DS) co-create state-of-the-art solutions to boost digital business value with innovative technology and a powerful partner ecosystem. Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration Layer, GenAI and Agentic AI, Advanced Analytics, Robotic Process Automation and Tech Operations. Are you ready to be part of the change? Come join us! Your mission will be…* Coordinate Application Delivery and supervise and report on service performance metrics such as SLAs, KPIs, and operational costs.

• Support the development of strategies to improve service quality, efficiency, and user satisfaction.
• Act as the primary point of contact for service providers, coordinating efforts to align services with business needs.
• Build positive relationships with IT business units, stakeholders, and providers to ensure alignment with interpersonal goals.
• Facilitate cross-department communication to address challenges and implement solutions.
• Ensure applications operate optimally, securely, and efficiently by coordinating their lifecycle from deployment to retirement.
• Collaborate with development and infrastructure teams to troubleshoot and resolve application-related incidents.
• Proactively analyze application usage trends and implement enhancements to improve functionality and performance.
• Establish best practices for application management, integrating automation where possible.
• Regularly evaluate processes to identify and implement improvements for cost-effectiveness and operational excellence.
• Provide actionable insights and recommendations to enhance application resilience.
• Maintain and update the status of the application on the respective compliance tools, documenting risks, measures and defining mitigation strategies.
• Participate and create the risk assessments and protection risk analyses to proactively address vulnerabilities.
• Ensure alignment to regulatory standards and organizational policies, particularly regarding data protection and access control.
• Implement, document and maintain the guidelines regarding the internal access control framework and roles authorization concepts.