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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

We are seeking a detail-oriented Administrative Assistant to support our customs clearance team. In this role, you will be responsible for contacting customers to gather necessary information to clear shipments under EU customs regulations and providing them with general information on duties, taxes, import restrictions and other relevant information.

Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and work with established deadlines?

If so, don’t waste any more time and apply now!

Responsibilities:

* Contact customers to obtain required information for customs clearance.
* Ensure all documentation complies with EU customs rules.
* Communicate clearly with customers regarding duties, taxes, and clearance procedures.
* Maintain accurate records of communications and clearance documents.
* Collaborate with internal teams to facilitate timely clearance of shipments.

Qualifications:

* Working knowledge of Microsoft Office
* Previous experience in a call center environment – preferred
* Fluent in Portuguese
* Fluent in English
* Minimum12th grade of secondary school
* Excellent communication skills
* Results orientation
* Problem solving
* Ability to prioritize daily tasks and promote a positive work environment
* Team spirit
* Working schedule: 09:00–13:00, Monday to Friday

Our recruitment approach

At UPS, equal opportunities, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment, selection, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A bit about our business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global company with one of the most recognized and admired brands in the world. We have become the largest parcel delivery company in the world and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type:



Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.