Job Description
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Main purpose of the role
Responsible for the day-to-day processing of the Accounts Receivables function, including coordination of contacts with Collection teams for processing of Customer and Business to Business Debts, receipts and cash application. Monitor billing balances of customers and take appropriate action to assign overdue amounts to business partners in accordance with the collection escalation procedure.
Responsibilities
- Receive and post customer remittances to customer accounts
- Investigate overpayments and underpayments to enable accurate posting
- Review age of receivables and specific account balances to ensure timely receipt of payment
- Implement actions to re-bill customers or forward accounts to collections for follow-up
- Processing accounts receivables adjustments for errors or omissions including credits and debits to accounts
- Resolve unapplied and unidentified receipts on daily basis
- Maintain a clean ledger with minimal aged open transactions
- Administer month end procedures on Accounts Receivables
- Liaise with the Business Units to manage overdue receipts
- Create and produce accounts receivables reports for management review
- Identify problem areas in the process and work to generate solutions
- Maintain an up to date AR operation manual
- Administer direct debit operations, including managing of Direct Debit batches in order to provide an accurate and properly charge to our customers
- Record unpaid direct debits to ensure bank and customer accounts proper reconciliation
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