Position Snapshot
Location: Lisbon/Braga (Portugal)
Company: Nestlé Business Solutions (NBS)
Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
Languages: Fluent in English
About us
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary
Nestlé, the world's largest food and beverage company, is in the process of transforming their systems, processes, and ways of working. Integrated Business Services (IBS) is at the heart of the transformation, delivering world-class business services to help the business grow further.
For our NBS Order to Cash (O2C) department, we are currently looking for a Credit & Debit Note (CNDN) Specialist. Reporting to the CNDN Lead Specialist, this professional will be responsible to analyze and raise credit & debit notes.
A day in the life of...
- Analyze and raise credit & debit notes
- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible
- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s)
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving
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