JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As a Corporate Receptionist at JLL, you are part of the Workplace Experience Ambassador team who are the owners of the internal and external visitor experience. This role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services while delivering core front of house services such as sign-in, badging, luggage, lost and found and deliveries. You will take ownership of the internal and external visitor experience to ensure all interactions leave the customer with a positive, memorable experience while greeting, assisting and directing candidates/new hires/visitors and the general public appropriately. This comprehensive corporate reception role requires continual awareness of all onsite events to ensure visitor experience is personalised and optimised while proactively contributing to maintaining the highest standards of presentation and functionality across front of house and meeting and event areas with great attention to detail. You will undertake physical setup of meeting and event spaces in line with team guidelines and EHS considerations while monitoring meeting room environments including furniture, signage, equipment, temperature, fabric and consumables ensuring fine detail is captured, directly contributing to JLL's mission of delivering exceptional workplace experience excellence through comprehensive reception services, customer engagement, and operational support that ensures superior customer service, security awareness, and seamless visitor management across diverse commercial real estate environments.

What your day-to-day will look like:

Take ownership of internal and external visitor experience ensuring all interactions leave customers with positive, memorable experience through superior service delivery

Deliver core front of house services including sign-in, badging, luggage, lost and found and deliveries while receiving and directing telephone/email queries

Greet, assist and direct candidates/new hires/visitors and general public appropriately while maintaining continual awareness of onsite events for personalised experience

Proactively contribute to maintaining highest standards of presentation and functionality across front of house and meeting and event areas with attention to detail

Undertake physical setup of meeting and event spaces in line with team guidelines and EHS considerations while monitoring room environments comprehensively

Create and maintain up-to-date outlook, conference room finder and SharePoint room booking systems for identified meeting and event spaces efficiently

Provide high awareness of local area services including shops, restaurants, hotels and transport to support customers with comprehensive area knowledge

Coordinate daily updating of room booking displays while supporting onsite space audits and walk-the-store processes for operational excellence.

Required Qualifications:

Experience in reception, concierge or related field with excellent people skills and ability to interact with wide range of client staff and demands

Previous experience working within high profile corporate environment with outstanding customer service skills and confidence communicating at all levels

Fluency in English and local language with strong PC literacy and proven ability to manage daily activities using various systems for comprehensive coordination

Very high attention to detail with ability to maintain professionalism at all times while being ambassador of the team for superior representation

Understanding of front of house services including sign-in, badging, luggage, lost and found and deliveries coordination for comprehensive visitor management • Knowledge of telephone, email and query direction through front of house while demonstrating greeting, assistance and direction capabilities for diverse visitors

Experience with meeting and event spaces setup in line with guidelines while understanding room environment monitoring including furniture, signage and equipment