You are Russian speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Russian speaking to Lisbon in Portugal

Your working day :

* Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
* Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
* Provide pre and post-sales support for all self-service products;
* Provide product and tool support to enhance clients’ experience;
* Identify trends and solve problems facing multiple SMB clients;
* Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
* Provide vital product insights and feedback from customers to engineering.

What you need to know to have a chance of getting this job :

* Fluent in Russian \& good English
* Great communication
* Aptitude for problem-solving
* Excellent communication skills: verbal, written, listening skills
* High school diploma or equivalent (mandatory)
* Valid work permit in Portugal

You will benefit :

* ✅ 12-month renewable contract
* ✅ Work in office in sunny Lisbon
* ✅ Initial training during 3 weeks
* ✅ Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift \& Days off
* ✅ Private Heathcare \& Dentalcare from contract signature
* ✅ Stable work and career progression;
* ✅ Great activities

And for candidates abroad ..

* Airport Pick-up
* Flight refund after 9 month in the company
* Accommodation in a room in a flat shared with others employees

*Starting date : April 20th, 2026*

You can send your application directly via our website: https://worldtalentselection.com/jobs-customer-delight-for-social-media---russian-speaker.html

Job Type: Full-time

Ability to commute/relocate:

* Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

* High school or equivalent (Preferred)

Language:

* Russian C2 \& English B2 (Required)

License/Certification:

* work permit in Portugal (Required)

Work Location: In person