Winalist is the leading platform for booking wine experiences in Europe. On the platform, travelers from all over the world can easily book a visit to cellars in Champagne, a tasting workshop in Burgundy, a stroll through the vineyards in Bordeaux, etc.
Today Winalist has more than 1200 wineries registered on the platform and offers more than 1500 experiences in France, Italy, Spain and Portugal.
We are looking for new talents to help us build the next leader in wine tourism.
Job description
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Customer Relationship Management:
- Serve as the primary point of contact for Winalist’s users, including customers and partner wineries.
- Assist customers with bookings, inquiries, and post-experience follow-ups to ensure seamless service.
- Support winery partners in using Winalist’s platform, helping them optimize their listings and manage bookings effectively.
Issue Resolution & Support:
- Address and resolve customer and partner issues promptly and professionally.
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