Role: Support, advise, and provide solutions to customers via email and telephone. Manage complaints and incidents related to orders. Participate in additional projects according to company requirements. Qualifications: Fluency in Portuguese and Spanish or English (mandatory). Strong communication and problem\-solving skills. Customer service experience preferred. IT knowledge, initiative, and leadership abilities. Offer: Be a key driver in a fast\-growing startup. Energetic, dynamic, and fast\-paced work environment. Opportunities for career advancement and real impact. Benefits include employee discounts, health insurance, and gym membership. On\-site position in Cacém – Sintra. Tipo de oferta: Período Integral Localização do trabalho: Presencial