Job Description

Position type: Full-time (40 hours per week – 8 hours per day, 5 days per week)
Location: Remote

About the role

We are recruiting for a Customer Support and Technical Support position within a banking project. You will be part of an international team supporting a well-known financial services company.

No previous experience is required, as full training will be provided.

Responsibilities

• Provide customer support via phone, email, and/or chat
• Assist clients with banking-related inquiries and issues
• Deliver high-quality and professional customer service
• Record and update information in internal systems

Requirements

• Fluency in Dutch (minimum C1 level)
• English (minimum B2 level)
• Strong communication skills
• Motivation to learn and develop professionally
• No previous experience required

What we offer

• Full-time employment contract
• Paid initial training provided by certified trainers
• Private health insurance
• Opportunity to work in an international banking project

Additional information

• CVs must be submitted in English
• Please include full name, phone number, and email address

By applying for this position, you acknowledge and agree that your personal data will be processed in accordance with the General Data Protection Regulation (GDPR). Your data may be shared with our client strictly for recruitment purposes.

Pagamento: 1 100,00€ - 1 200,00€ por mês

Benefícios:

• Cartão/Ticket refeição

Localização do trabalho: Remoto