First Line Support Analyst

Damia Group • Porto

Publicado em 08/05/2026 às 21:37

Full-time Transportes/Logística
Salário €****
Descrição da Vaga

They are currently hiring aFirst Line Support Analyst to join an amazing team
About the company:
Their vision is to enable incredible travel customer engagement through personalised, timely communications, highly automated workflows and AI technologies, delivering tangible ROI, regulation compliance, loyal passengers and cost efficiencies to global travel brands.

They have since grown to become one of the travel industry’s major suppliers of passenger messaging solutions. More than 60 airlines, rail and travel management companies, including British Airways, Flight Centre, Qantas, Ryanair, and JetBlue, use their notifications platform.

With exciting plans for the future, it's time for them to expand their growing team, and they are hoping you are who they are looking for!

Their culture and values:

Flying high: yet still climbing

They know their stuff and are happy to share their knowledge and expertise. They pride themselves on being at the top of their game and strive to keep learning.

People are their passport to success: they're at the heart of everything they do

They develop strong relationships built on trust and respect, and always do the right thing by each other and their customers.

Accelerating forward: embracing change, challenge, and growth

Whether it's for themselves, their colleagues, or their customers, they are always looking for ways to improve and grow. They are not afraid to challenge the status quo and drive change with enthusiasm.

All-inclusive: they are a strong, collaborative community

They share the same vision: to make the best it can be. They pull together to make it a reality, look out for each other along the way, and make sure everyone's voice is heard.

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