Vous parlez français couramment et vous êtes basé(e) au Portugal ? Cette opportunité à Braga pourrait vous intéresser.

We are currently hiring French-speaking Customer Support Advisors to join a growing international team in Braga. In this role, you will support users of a financial application, helping them manage their savings goals while providing clear and helpful guidance.

Your Responsibilities

• Handle inbound and outbound customer interactions (calls)
• Support users with questions related to their accounts and savings goals
• Provide clear and professional guidance on available services
• Promote suitable solutions based on customer needs
• Ensure a high level of customer satisfaction
• Follow internal processes and quality standards

Your Profile

• Fluent French (C2 level)
• Good level of English
• Previous experience in customer support, sales, or call center is a plus
• Strong communication and interpersonal skills
• Comfortable handling both support and advisory conversations
• Target-driven and detail-oriented
• Based in Portugal with valid work authorization (no visa sponsorship)

What’s Offered

• Full-time position with long-term stability
• Gross salary: €880 x14 salaries + up to €170 monthly bonus
• Meal allowance: €7.23/day
• Transport allowance: €20/month
• Health insurance from day 1 (free after 6 months)
• Rotational schedule: Monday to Sunday, 08:00–18:00
• International and supportive work environment
• Modern office in Braga

Important

• This is an on-site role in Braga
• Candidates must already be based in Portugal with required documentation (NIF & NISS)

If you're looking to grow in an international environment and enjoy helping customers, we’d love to hear from you!

Job Type: Full-time

Pay: 1,000.00€ - 1,200.00€ per month

Work Location: In person