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Head of Product (Growth & Experience)
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Regulated sportsbook and casino operator in Portugal hiring Head of Product (Growth & Experience)!

Lisbon
Are you ready to own the end-to-end player experience and drive growth in conversion, engagement, and retention?

We are looking for a Head of Product (Growth & Experience). You will own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.

All you need is:

• Experience in product management, growth product, or UX-driven roles;
• Strong understanding of conversion funnels and user behaviour;
• Data-driven, comfortable with analytics and A/B testing;
• Experience with mobile apps and web platforms;
• Ability to translate business goals into product features;
• Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.

Your daily adventures will look like:

1. Product Ownership:

• Own app (iOS & Android) and website experience;
• Define and manage the product roadmap aligned with business and growth priorities;
• Prioritise features based on impact on conversion, retention, and engagement;
• Ensure product features comply with regulatory requirements and responsible gaming standards.

2. Funnel & Conversion Optimisation:

• Improve key conversion steps: registration, KYC, first deposit;
• Identify friction points and lead initiatives to improve user journey performance;
• Work closely with Marketing to translate data into product improvements.

3. Retention & Engagement:

• Define and improve retention mechanics (gamification, user journeys, in-app engagement);
• Collaborate with Promo and CRM teams on feature-driven retention strategies;
• Increase user frequency and long-term value (LTV).

4. Product Strategy & Roadmap:

• Define product priorities based on user data, competitive benchmarking, and market trends;
• Ensure the product remains competitive vs leading operators in Portugal.

5. Cross-Functional Collaboration:

• Work closely with Growth, Brand, Tech, and Country Manager;
• Translate business needs into clear product requirements.

6. Delivery & Execution:

• Own product backlog and prioritisation;
• Work with tech teams and project managers to ensure timely delivery;
• Ensure features are delivered with clear success metrics.

Key KPIs:

Conversion rates (registration* deposit);

App performance (install activation* deposit);

• Retention and churn;
• User engagement (frequency, session depth);
• Contribution to LTV improvement.

What This Role Is Not:

• Not a project manager;
• Not a technical lead;
• Not purely UX or design.

Why you will love working here:

• Competitive salary;
• Dynamic, friendly and innovative work environment;
• Career growth and professional development opportunities;
• Hybrid work model with flexibility.

And this is how our interview process goes:

• A 30-minute interview with a member of our HR team to get to know you and your experience;
• A final 2-hour interview to gauge your fit with our culture and working style.

Sounds interesting? Do not hesitate to apply or contact us if you have any questions!

Advantages of Our Company
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Zero bureaucracy

Unlimited holidays

Medical insurance

Only top talent and top salaries

Challenging projects and tasks

Smartest colleagues in the industry

Our Principles
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Celebrate diversity

Celebrate diversity

Innovation matters

Innovation matters

Ambitious goals

Ambitious goals