JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Head of Project Management \| JLL Portugal



Location: Lisbon

About the Role

We're seeking an exceptional Head of Project Management to lead operational excellence across our PM business line in Portugal.



The Mission

Guarantee operational efficiency, financial discipline, and profitability of the Project Management business line. Your focus is on ensuring our teams, processes, systems, and financials are optimized so that when sector leads and BD bring in opportunities, we deliver exceptional results every time—building the foundation for sustainable growth.



Core Responsibilities

Operational \& Financial Leadership

P\&L Ownership: Manage business line budgets with rigorous cost control, detailed margin analysis, and profitability optimization across the entire project portfolio



Financial Discipline: Conduct meticulous budget reconciliations, variance analysis, fee management, and cost tracking with precision



Performance Analytics: Build and maintain comprehensive KPIs, financial dashboards, and operational metrics to monitor efficiency, utilization rates, and business health



Delivery Excellence: Ensure all projects deliver on time, within budget, and to JLL quality standards—protecting our reputation and repeat business



People \& Resource Management

Team Leadership: Provide hierarchical leadership to the PM team with clear accountability structures, performance expectations, and day-to-day management



Talent Development: Mentor team members, conduct performance evaluations, manage HR matters, and build professional development pathways



Resource Optimization: Implement strategic resource allocation and capacity planning to maximize team utilization and prevent burnout or underutilization



Workforce Planning: Forecast resource needs, manage hiring requirements, and ensure we have the right talent mix to deliver current and pipeline projects



Process Excellence \& Systems Infrastructure

Standardization: Design and implement standardized PM methodologies, delivery frameworks, and best practices across all projects and sectors



Systems Implementation: Drive adoption of project management tools, financial tracking systems, and digital solutions that enhance delivery efficiency



Risk Management: Establish robust quality assurance frameworks, risk management protocols, and operational controls



Continuous Improvement: Identify bottlenecks and inefficiencies in delivery processes; implement solutions that improve productivity and margins



Collaboration \& Growth Enablement

Sector Lead Partnership: Work closely with sector leads to understand pipeline requirements, support their growth objectives, and ensure PM capabilities are ready to deliver on client commitments



BD Team Support: Collaborate with the business development team to provide accurate resource availability, capability assessments, and delivery confidence for pursuits—contributing to win strategies when needed



Client Support: While not primarily client-facing, participate in key client meetings, presentations, or relationship building when your operational expertise adds value to growth opportunities



Cross-Functional Integration: Ensure seamless coordination with Sustainability, Building Consultancy, and Design and Build teams for integrated project delivery



Stakeholder Management: Manage relationships with contractors, vendors, and consultants to maintain quality partnerships and competitive pricing



What You Bring

Essential Qualifications

Bachelor's degree in Architecture, Engineering, Construction Management, or related field



8-10 years in Project Management within construction/development sectors, with demonstrated leadership experience



Proven track record managing operations across multi-sector portfolios (office, residential, industrial, retail)



Strong experience in both new build and refurbishment projects



Fluent in Portuguese and English (written and spoken)



Technical Expertise

Expert knowledge of construction delivery methodologies, procurement strategies, and change management



Deep understanding of budgeting, cost control, value engineering, and financial forecasting



Proficiency in construction contracts, risk allocation, and operational frameworks



PMP, PRINCE2, or equivalent certification preferred



Leadership Capabilities

Financial Acumen: Demonstrated P\&L management with proven ability to drive profitability through disciplined cost control and margin optimization



Analytical Excellence: Strong quantitative skills with genuine comfort in detailed financial analysis, spreadsheet work, variance tracking, and data-driven decision making



Process Mastery: Proven ability to build scalable operational processes, implement systems, and drive organizational efficiency



People Leadership: Experience building and developing high-performing teams through clear performance management, coaching, and structured development



Commercial Awareness: Understanding of how operational excellence enables business growth and the ability to support commercial objectives when needed



What We Offer

The opportunity to build and lead a world-class PM operational platform within JLL Portugal. You'll have the autonomy to structure teams, implement systems, optimize processes, and drive financial performance—creating the foundation that enables our client-facing teams to win and deliver exceptional projects consistently while supporting the overall growth of the business line.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL –



We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.