Job Description
I2C Collections Specialist (f/m/x)
Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

• Manage a portfolio of customer accounts and perform daily collection activities.
• Monitor overdue invoices and carry out structured follow-ups to secure timely payments.
• Communicate with customers to align on the payment date.
• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies.
• Collaborate closely with stakeholders such as Sales, SCM, and Local Finance to resolve invoice disputes and support clean account reconciliation.
• Ensure accurate posting and reconciliation of customer payments in the ERP system.
• Collaborate with the Cash Application team to resolve outstanding issues.
• Perform month-end closing activities related to accounts receivable.
• Lead aging meetings with stakeholders and provide regular status updates to stakeholders.

Maintain and Update Desktop Procedures and contribute to continuous improvement initiatives within the I2C processes at the SSC.
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This is what you bring to us:

• Degree in Accounting, Management, Finance, or a related field.
• 3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
• Strong MS Office skills, particularly Excel, and experience with SAP R3 or S/4Hana.
• Fluency in English (written and spoken); additional languages are a plus.
• Excellent communication, negotiation, and problem-solving skills.
• Highly organized, resilient, detail-oriented, and able to take ownership of tasks.
• Ability to work effectively under pressure while managing multiple deadlines and priorities.

Applications from qualified individuals with disabilities are expressly welcome.

Your contact person:

Marta Charneca, People & Organization Lisboa, PT

Get to know us here and find out why we are passionate about attracting talent to Webasto.

We look forward to receiving your online application!

Benefits
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Optimal Organization

Work Life Balance

Career & Developement

Health & Care

Work Culture & Environment

Additional Benefits