**Job Title** Junior Technical Business Analyst**Summary** Join a global technology company improving how the world travels. At **Amadeus** **Airline \& Airport Information Technology (IT)**, we design and support biometric identity and facial recognition technologies to deliver seamless, secure, and contactless travel experiences across 100\+ countries, with strong privacy and security practices. As an **Junior Technical Technical Business Analyst**, you will collaborate with clients and internal teams to deliver effective technology solutions. This role involves understanding business needs, configuring software, conducting manual testing as a core responsibility, and troubleshooting issues to ensure successful solution adoption. You will gain hands\-on experience, mentorship from experienced colleagues, and opportunities to grow your technical and client\-facing skills.**In this role you will** **Key Responsibilities** * Facilitate collaborative sessions with clients to gather and clarify requirements, including **functional, non\-functional, and integration needs** * Configure software components such as workflows and business rules, and configure monitoring dashboards and alerts; maintain accurate configuration records and change history. * Perform **manual testing** as a core responsibility (plan, design, and execute test cases for acceptance, stress, and performance) * Track and triage defects in **Jira** and document outcomes in **Confluence**, collaborate with engineering using **GitLab**. * Support integrations and data flows using Application Programming Interfaces (**APIs**), including Representational State Transfer (**REST)** and Simple Object Access Protocol (**SOAP**), and messaging with RabbitMQ; prepare test data, validate end\-to\-end flows, and ensure environment readiness. * Deliver clear project documentation (e.g., training materials and configuration guides) and provide training to key users * provide initial post\-launch support and ensure a smooth transition to maintenance teams. **About the Ideal Candidate** * Degree in a related field (e.g., Information Systems, Computer Science) or equivalent practical experience. * 2–3 years of experience in **software testing and implementation**, with emphasis on manual testing, system configuration, and troubleshooting * Familiarity with business analysis techniques, tools, and notations such as Business Process Model and Notation (**BPMN**) and Unified Modeling Language (**UML**); able to create clear process flows and use cases. * Working knowledge of **APIs (REST/SOAP)**, JavaScript Object Notation (JSON), Extensible Markup Language (XML), and messaging with RabbitMQ; understanding of relational and non\-relational databases and the software development life cycle. * Proficiency in English and Spanish with effective communication with diverse stakeholders; comfortable in client\-facing settings, including periodic on\-site client visits as needed. **What we can offer you** A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer. A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A hybrid working model \- We want our employees to do their best work, however the hybrid model works best for them. A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose Join us and take your career to the next level while making a significant impact on product development and user experience! \#LI \- EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.