NBS Sales Solutions Lead

Position Snapshot

Location: Braga/Lisbon (Portugal); Vevey (Switzerland); Manila (Philippines)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The main purpose of the Global Sales Services Lead role is to lead the evolution, expansion, and innovation of strategically and operationally connected sales services, drive engagement among key stakeholders, and promote best practices. This position involves designing and deploying the sales services strategy and roadmap in alignment with Nestlé’s Global Sales and Category priorities through efficient operating models. The role oversees the development and implementation of sales operations in line with Sales strategies and technologies, ensuring datadriven insights to inform business decisions. Collaborating across Functions, Categories, Zones, and Markets, they ensure cohesive and seamless execution of the sales strategy from the Group, while ensuring consistency, scalability, and performance across IBS. In the Sales scope, the role will anchor the official Sales Tower, including the SIM, digital selfserve activities (typically in Amazon), and telesales activities focused on distributors only (not end customers).

A day in the life of...

• Ensure alignment with overall business strategy execution and unity between sales channels through service synergies, including the integration of centrally governed Sales Tower activities.
• Lead the transformation and innovation of sales services, specifically overseeing the SIM software team of advisors for sales users, digital self-serve activities (e.g., Amazon), and telesales activities focused on distributors.

Service Lifecycle Management: