About Us
The Ando Living Group is an innovative group composed of three market-leading brands. Ando Living is our premium hospitality brand offering a curated collection of lifestyle serviced apartments designed for the modern traveller seeking soulful living in the vibrant neighbourhoods of Lisboa, Porto and Istanbul. Our Houses blend high-end aesthetics with local artistry and traditions. The Clubhouses are the heartbeat of our community, where guests enjoy a luxury residence with full access to top-tier amenities in a premium service ecosystem.
With the grand debut of our first Clubhouse in 2026, we are assembling an elite team. If you want to be part of this project and help shape the future of urban hospitality, now is the time to join us!
We are looking for a detail-oriented and reliable Night Auditor to oversee overnight operations, ensuring financial accuracy, operational continuity, and a seamless guest experience, starting in July.
As Night Auditor you will be responsible for end-of-day financial procedures while serving as the main point of contact for guests during the night shift, maintaining the calm, personalized and premium atmosphere that defines Ando Living.
Key Responsibilities
- Perform end-of-day closing procedures and night audit processes, including reviewing reservations, billing, and financial transactions.
- Contribute to guest satisfaction by delivering consistent, high-quality service, responding promptly and professionally to inquiries via different channels of communication.
- Manage late check-ins, special requests, and unexpected situations efficiently and independently.
- Ensure common areas maintain presentation and ambiance aligned with the brand’s lifestyle standards.
- Update and monitor reservations across online platforms and internal systems.
- Process payments, manage refunds, and maintain strict financial record control.
- Communicate relevant information to operational teams to promote alignment and efficiency.
- Proactively suggest and support improvements to internal processes and procedures based on guest feedback and operational analysis.
What We’re Looking For
- Previous experience in hospitality, front office, or night audit roles.
- Strong analytical skills with high attention to detail and ability to work independently.
- Strong organizational and time-management skills.
- Professional, calm, and proactive attitude.
- Excellent written and verbal communication skills.
- Fluency in English and Portuguese.
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