*CV's must be in English.

Thoth AI is a cutting-edge data solutions company specializing in AI training data, content moderation, and linguistic services. We collaborate with global tech leaders to improve machine learning models and enhance user experiences across digital platforms. We’ve recently opened our new office in Lisbon, and we’re excited to grow our team in a city known for its vibrant culture and international talent.

We are looking for an Operations & Site Manager who will oversee daily site operations, people management, facilities, and support project delivery. This role combines operations leadership, HR oversight, vendor and budget management, and office administration. You will ensure our site runs smoothly, teams are supported, and operational performance aligns with company goals.

Key Responsibilities

• Oversee day-to-day site operations, ensuring a safe, efficient, and well-maintained work environment.
• Manage office facilities, workspace allocation, equipment, maintenance, and service providers.
• Lead vendor negotiations, manage supplier contracts, and ensure cost-effective procurement.
• Approve operational budgets, monitor site expenses, and support payroll execution and salary payments.
• Support HR processes including onboarding, attendance monitoring, employee relations, and compliance with local labor laws.
• Mentor and guide project and operations staff, fostering a culture of accountability and collaboration.
• Coordinate resource allocation and collaborate with cross-functional teams such as HR, Finance, IT, and Project Managers.
• Review project progress, support risk mitigation, and assist with escalations to ensure successful delivery.
• Improve operational workflows, SOPs, and internal processes to enhance efficiency and productivity.

Requirements

• Bachelor’s degree in Management, Business Administration, or a related field.
• Minimum of 3 years’ experience in operations, site management, or administrative leadership roles.
• Strong leadership and communication skills, with the ability to manage people and operational priorities.
• C2 English and Portuguese
• Experience managing vendors, budgets, and facility-related processes.
• Ability to work in a dynamic, fast-moving environment and handle multiple responsibilities simultaneously.

Benefits

• Competitive Base Salary + Benefits (Work Exemption Hours, Transportation Allowance)
• Opportunity to work with a global tech client
• Supportive and inclusive team culture in a newly established Lisbon office

At Thoth AI, we foster a familiar and supportive work environment where every team member is valued and encouraged to grow.

Job Type: Full-time

Application Question(s):

• What's your early gross salary expectation?

Education:

• Bachelor's (Required)

Experience:

• Site Management (BPO): 2 years (Required)

Language:

• English (Required)
• Portuguese (Required)

Work Location: Hybrid remote in Lisboa