The Payroll Administrator is responsible for collecting and processing payroll related information. The role involves managing payroll transactions, coordinating with internal teams and external payroll providers, and resolving payroll-related issues and queries efficiently.

• Collect and prepare information and ensure any payroll related transactions (e.g., new hires, leavers, sick leave, paid and unpaid leaves, bank holiday payments, bonus and commission, etc.) are processed and submitted to each international location payroll service providers by the payroll cut-off date each month
• Review the monthly payroll files and make sure all supporting documentation is available for checking
• Is accountable for the international payroll reports and ensure any errors are rectified before submission for monthly salary payment
• Manage international payroll processes and ensure the processes are efficient and fit for purpose with continuous improvement as required
• Partner with international payroll service providers to ensure the Company’s payroll practices are implemented and resolve any procedural issues
• Ensure the HRIS (e.g., Workday etc.) is up-to-date with changes to pay prior to payroll deadline and submit accurate information to relevant parties
• Analyse and audit payroll data and address any issues
• Support international salary and bonus review processes and compile salary and bonus reports
• Coordinate with the Finance and AP departments on salary, taxes and social security contributions payment related activities and to reconcile with the database and previous months’ payments
• Prepare and check recalculated payrolls and ensure the information is sent to the Finance department for reconciliation
• Provide advice on all payroll queries to employees, and other stakeholders
• Administer various benefits plans (employees’ enrolment, changes, etc.) and ensure all requested/required changes are processed in payroll and in line with the information shared with the benefit provider
• Update benefits’ trackers and control of payments and invoices
• Respond to employees’ queries about Benefits and resolve issues
• Provide support and assistance in international HR / Payroll projects

• Minimum 1 year experience in payroll practices, preferably with Portugal payroll
• Bachelor’s degree or its equivalent
• Good knowledge of MS Office and proficiency in Excel
• Excellent communication skills in English (written and verbal)
• Fluent in Portuguese
• Ability to maintain professionalism and confidentiality in all situations
• Ability to handle sensitive information in a confidential manner
• Strong analytical skills
• Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace
• Attention to detail, problem-solving competencies