People Delivery Operations Specialist (m/f/d) - Portugal

AUTODOC • Lisboa

Publicado em 02/04/2026 às 12:35

Tempo inteiro
Descrição da Vaga
Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.

Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1\.8 billion in 2025, supplying more than 9\.3 million active customers with its 7\.8 million vehicle parts and accessories for car, truck, and motorcycle brands.

Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

Job Description

As AUTODOC strengthens its European footprint, we are building a compliant, employee-centric infrastructure in Portugal, requiring a robust People Delivery team to support our rapid scaling.

As such, we are hiring a People Delivery Operations Specialist (m/f/d) - Portugal to support core HR lifecycle processes and act as our local point of contact for employee labor law questions. You manage everything from onboarding to payroll preparation, ensuring strict compliance while driving Workday improvements to enhance data integrity. Collaborating with Payroll, IT, and Talent Acquisition, you implement scalable solutions and resolve operational issues. You work toward creating a world-class operational foundation that balances efficiency with a best-in-class employee experience.

This is an exciting opportunity to champion automation and influence enterprise-wide standards in a fast-paced e-commerce environment, playing a pivotal role as we accelerate toward becoming the leading tech ecosystem in the automotive world.

Key Responsibilities:

* Lead and optimize core HR lifecycle processes (onboarding, offboarding, contract management, job changes, employee data updates), ensuring accuracy, compliance, and a best-in-class employee experience.
* Act as the primary interface for Portugal labor law inquiries, ensuring that all actions (from dismissals to amendments) strictly comply with the Portuguese Labor Law.
* Act as the HR systems authority, driving improvements, audits, and strategic use of Workday to enhance data integrity, reporting, and operational efficiency.
* Ensure enterprise-wide compliance and audit readiness, establishing and enforcing standards for personnel files, documentation, and HR processes across regions.
* Influence cross-functional initiatives, collaborating with Payroll, Talent Acquisition, Culture Activation, HRBPs, IT, and leadership to streamline processes, resolve complex issues, and implement scalable solutions.
* Managing the end-to-end payroll preparation for the external provider, while maintaining seamless collaboration with the internal payroll accounting team to ensure accuracy and compliance
* Champion process automation and optimization, identifying opportunities, piloting solutions, and driving adoption to enhance efficiency, accuracy, and employee experience.
* Support the standardization and enhancement of HR documentation and SOPs to ensure they remain clear, accessible, and aligned with best practices.
* Act as a contact for employees.

Qualifications Core Capabilities \& Skills:

* HR Lifecycle Know-How: Working on day-to-day HR requests and tasks, e.g., Time Tracking supervision, Payroll preparation, and administration.
* Confident power user of Excel and Google Sheets, capable of building efficient tools for data cleaning, payroll reconciliation, and reporting
* HRIS Systems (Workday): Data entry, auditing, and reporting.
* Service Desk Tools: Ticket management, SLA tracking, and query resolution.
* Document Management: File organization, electronic archiving, and version control.
* Process Automation Awareness: Familiarity with digital workflows, macros, or data import/export between systems (bonus).
* Compliance \& Confidentiality: Understanding of GDPR, internal controls, and document retention policies.
* Friendly attitude, professional, and service-oriented mindset
* Good understanding of HR processes and basic employment law.
* Collaborative and service-oriented mindset.
* Excellent communication skills: fluency in Portuguese and English is a must, Italian and/or French is a big plus.

Additional Information What we offer:

* Competitive salaries based on your professional experience
* Stable employment in a fast-growing international company
* 25 vacation days per calendar year, regardless of seniority
* An extra day off to celebrate your birthday
* Carnival and Municipality Day
* Meal Allowance
* Health Insurance
* Flexible working hours and a hybrid work model

*We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.*

AUTODOC does not accept unsolicited CVs from recruiters or employment agencies in response to the AUTODOC Careers page or an AUTODOC social media post. Any legal offering in this regard as well as any Terms and Conditions of recruiters or employment agencies are expressly rejected by AUTODOC. AUTODOC will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. AUTODOC explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.
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