Your Responsibilities:

Responding to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.

Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.

Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.

Collaborate with colleagues to enhance the overall customer experience.

Staying updated on client's latest offers, policies, and services to provide customers with accurate and timely information.

Exhibit warmth and enthusiasm in every customer interaction

Requirements:

• C1/C2 level language skill
• Ability to work independently and/or in a team
• Problem solving-skills
• Good communications skills (both verbal and written)
• Positive attitude
• Ambitious
• English B2

Work Permit is required for NON-EU candidates

To apply, please send your CV including your full name, phone number, and personal email address

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions. We might share your CV details directly with our client for the purpose of recruitment.

Tipo de oferta: Integral/Full-time

Pagamento: 1 000,00€ - 1 300,00€ por mês

Benefícios:

• Cartão/Ticket refeição
• Seguro saúde
• Subsídio de transporte

Localização do trabalho: Presencial