País/região: PT
Cidade: Lisboa
Plataforma de Negócio: Client Solutions
We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.

What you will do:

* Manage and drive commercial activity across a portfolio of agents.
* Ensure control and efficiency of agents’ activities by monitoring performance, including achievement of sales targets, while ensuring compliance with procedures and applicable regulations.
* Ensure agent teams deliver a commercial approach and customer service that maximizes both customer satisfaction and channel sales performance.
* Audit and train agents’ teams.
* Identify, propose, and implement projects and solutions aimed at improving efficiency and performance.
* Participate in the implementation of promotional campaigns and the launch of new products and services in coordination with other areas of the organization.



Employment type: Full-Time
Work site: Hybrid Model
Work place: Porto

What are we looking for
* Bachelor’s degree, preferably in Business Administration, Management, or Economics.
* Minimum of 3 years of professional experience (experience beyond this will be considered an advantage).
* Experience in retail point-of-sale management, stores, or agent networks is valued, as well as knowledge of sales techniques and commercial team management. Experience in the energy or telecommunications sectors and experience in training monitoring will also be considered a plus.
* Strong knowledge of MS Office, particularly Excel and PowerPoint.
* Strong analytical skills.
* Good interpersonal and teamwork skills.
* Results-driven mindset with strong focus on objectives and performance.
* Critical thinking, innovation, initiative, and proactivity are highly valued competencies.
* Fluency in English is required; knowledge of Spanish is considered a plus.
* Valid driver’s license and availability for frequent travel (mandatory).



More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

Need more reasonsto apply?

As a top employer we:
* Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
* Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
* Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;



Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:
* Top employer certification by Top Employers Institute
* Part of the Bloomberg Gender-Equality Index
* Global certification as a family-responsible company by Fundación Másfamília
* Top 100 Workplaces by Houston Chronicle



Discover our tips to enhance your performance during the recruitment process and apply until 12/04/2026 if you think you are the right fit for this opportunity.