WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the Team

This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing financial crimes.

About the role

Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a Senior Consumer KYC Analyst. Joining our Financial Crime Prevention (FCP) function, you will play a pivotal role in maintaining regulatory integrity and safeguarding the business.

You will collaborate with cross-functional stakeholders to manage complex KYC workflows and drive our risk mitigation strategy. Key responsibilities include overseeing PEP and Sanction escalations, conducting in-depth Enhanced Due Diligence (EDD) investigations, and performing rigorous peer reviews and remediations helping the KYC Manager shape a robust risk mitigation strategy in a fast-paced, high-growth environment.

What you'll do

• Analyze and evaluate the risk profiles of high-risk individuals, ensuring all assessments are backed by comprehensive data and documentation.
• Lead investigations into potential matches against national and international sanctions lists, as well as Politically Exposed Persons (PEPs) and their known associates.
• Record of investigations, risk decisions, and supporting evidence to ensure full traceability and adherence to regulatory standards.
• Identify and escalate complex cases or suspicious activities to the appropriate internal functions.
• Act as a key stakeholder in the four-eye principle process, conducting peer reviews and assessing the quality of remediations, screenings, and investigations.
• Drive team efficiency by outlining weekly task schedules and ensuring all priority assignments are addressed within set deadlines.
• Assist in updating and amending internal KYC guidelines to ensure they remain aligned with evolving regulatory requirements and internal routines.

Who you are

• You have a solid background in KYC/AML, with a specific focus on Enhanced Due Diligence (EDD), On-going Due Diligence (ODD), and Sanctions/PEP/Adverse Media screening—ideally within the Fintech or Financial Services sectors.
• You possess a sharp eye for detail and the ability to dissect complex information to identify potential risks and spot transaction patterns that may indicate suspicious behavior.
• You have a strong working knowledge of AML/CFT regulations and a deep understanding of the evolving risk landscape within financial crime.
• You are a self-starter who excels at managing multiple priorities simultaneously and are comfortable making well-founded, risk-based decisions in a fast-paced environment.
• You maintain the highest standards of professional integrity and recognize the critical importance of confidentiality when handling sensitive data.
• You are fluent in English, with the ability to articulate complex risk findings clearly in both written reports and verbal discussions.

Our Fantastic Benefits (varies by location)
20 to 25 days of holiday to support a healthy work-life balance
Monthly team outing allowance to enjoy social events with your colleagues* Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks

Meal card toenjoya daily lunch allowance to make your workdays even more convenient
Well being support our health allowance covers gym memberships, massages, and much more to help you feel your bestPLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.