**Descrição da empresa** Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology\-driven company, Inetum is the place for you! Come be Inetum! **Descrição do emprego** We are looking for an experienced and autonomous professional to support analysis, development, and continuous application evolution within a CRM environment. The role involves direct contribution to the implementation of improvements, fixes, and technical enhancements, ensuring high‑quality delivery and controlled impact across the platform. **Key Responsibilities:** * Perform functional and technical analysis of enhancement requests within CRM applications. * Design and implement solutions in **Siebel CRM (8\.1\.15\)**. * Execute technical and functional testing to ensure overall software quality. * Assess impacts across the entire CRM One ecosystem and associated Datastage pipelines. * Develop, correct, and optimize application components. * Ensure technical alignment across integrations, SOAP services, databases, and front‑end layers. * Support version control and maintain technical documentation using **CA Harvest**. **Qualificações** * **3\+ years of solid experience with Siebel CRM.** * Experience with **Datastage (ETL),** **PL/SQL and** **Shell Scripting**. * Knowledge of **SOAP integrations**. * Hands‑on experience with web technologies: **CSS, HTML, Javascript**. * Experience working with **Oracle** databases. * Familiarity with version management using **CA Harvest**. * Ability to assess technical impacts in complex and highly integrated systems. * At least one of the resources must have strong analytical and management capabilities. * Autonomy and proactivity in research, troubleshooting, and problem resolution. * Strong sense of rigor, organization, and commitment to delivery quality. * Clear communication with technical and functional teams. * Adaptability and critical thinking. * High sense of responsibility and technical maturity. **Informação adicional** * Workplace type: Hybrid (max. of 3 times per week in the office). * Location: Picoas, Lisboa.