About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com Position Overview

The Solution Owner Quality Management System (Regulatory & Quality) oversees the full lifecycle of management systems (Trackwise), ensuring alignment with operational needs and technological innovation. This role requires balancing technical expertise with strategic vision to optimize processes and maintain system integrity.

Key Responsibilities

• Design, configure, test, deploy, maintain, and improve applications.
• Collaborate closely with QA, IT, and business stakeholders to define system requirements and solutions.
• Orchestrate clear, efficient, and well-documented configurations and scripts, following best practices and compliance standards.
• Participate in system reviews and validation activities to ensure system quality, regulatory compliance (e.g., GxP, 21 CFR Part 11), and data integrity.
• Troubleshoot, debug, and upgrade existing systems to ensure optimal operations and minimal downtime.
• Contribute to the full system lifecycle, from requirements gathering and design through deployment, training, and ongoing support.
• Stay updated with emerging technologies and apply relevant advancements to improve system functionality.
• Work closely with QA and compliance teams to ensure that applications meet the highest quality and regulatory standards.
• Assist in project planning, task estimation, and risk identification, proactively addressing potential issues and proposing effective solutions.
• Provide ongoing support, training, and mentorship to users and administrators.

Key Requirements

• Minimum of 3-5 years of experience in IT Systems operations, with a focus on regulatory and Quality Solutions.
• Trackwise experience is required.
• Proven experience with Regulatory & Quality Systems.
• Proficient in system configuration, SLA Management and business stakeholder management.
• Strong understanding of data management and regulatory requirements (e.g., GxP, 21 CFR Part 11).
• Experience with software development methodologies (e.g., Agile, Scrum) and system validation practices.
• Familiarity with database technologies (e.g., SQL) and web services (e.g., REST, SOAP).
• Experience with version control systems (e.g., GitHub) and change management processes.
• Excellent problem-solving and analytical skills, with attention to detail and data integrity.
• Strong communication and teamwork abilities, with experience collaborating across functional teams.
• Experience with cloud services and technologies is a plus.
• Ability to lead training sessions and support end-users in a regulated environment.

Education/ Qualifications