**Job Title** Technical Business Analyst \- Software Development**Summary** We are looking for an experienced Technical Business Analyst who can join an exciting software development \& delivery team for our airport application product line. Working in close collaboration with various product development \& delivery teams, you will be responsible for gathering and defining business requirements/functional specification, solution designing, participating in Software Development Lifecycle and be an integral member to the development, integration and implementation of Amadeus's airport self\-service solutions. Amadeus’ CUSS platform for kiosks and Auto Bagdrops is an established product with strong ambitions to grow further. As our kiosks and Auto Bagdrops continue to be deployed across more airports globally, the number of Airline Applications that must run reliably and seamlessly on the CUSS platform keeps increasing. Ensuring that these applications operate correctly across our hardware devices, platform services, and interacting systems is essential to delivering a consistent, high\-quality experience for our airline and airport partners. **Key responsibilities** Technical Domain * Document end\-to\-end business flows of customer requirements that will assist software development teams * Build and manage relationships with key business product owners, and stakeholders for the continual service * Gather requirements to meet business and customer operational needs * Lead transition from design to implementation, providing testing, support and guidance across the business * Testing and implementation support * High level of quality in the documentation, designs and information provided where required Business Domain * Advise customers regarding product possibilities, workarounds and possible enhancements on a large or complex functional area. * Maintain a strong understanding of Self\-Service and CUSS business processes, including how kiosk and Auto Bagdrop workflows interact with airline systems, airport operations, and wider Amadeus platform services. * Provide informed guidance to airline and internal teams on testing considerations, expected platform behaviors, known limitations, and potential improvement opportunities related to application integration and certification. * Stay up to date with industry standards, CUSS specifications, product evolution, and emerging technologies affecting airline self\-service and passenger processing. * Represent business analysts perspectives in discussions with business stakeholders, working groups, and cross\-functional teams, helping influence quality expectations and platform best practices. * Continuously expand knowledge of new business areas, especially those impacting application behavior on kiosks, hardware usage patterns, and end\-to\-end passenger self\-service workflows. Procedures * Ensure deliverables meet the required Amadeus/ICM quality standards. * Effectively apply the required procedures and methodologies. * Work cooperatively to achieve team goals making constructive suggestions to move things forward. * Build stable and useful working relationships with others outside the immediate area of work. **The ideal candidate** * A minimum of 3 years related experience in the software development area; or equivalent combination of education and experience. * Understanding of Self Service solutions * Understanding of Airports/Airlines systems, airline/travel industry experience preferred. * Prior experience playing a Product Owner role in a SCRUM team is highly desirable. **What we can offer you** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A hybrid working model \- We want our employees to do their best work, however the hybrid model works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.