\#WeAreIn for jobs that impact everyone’s life. Your steady execution, creative problem\-solving, and commitment to quality create a foundation that allows innovation to happen and success to grow. As a Technical Consultant for ServiceNow Procurement \& Mobility on our Corporate Functions team, you ensure processes run efficiently, you bring clarity, and dependable support to the heart of the company. Are you in? **Your Role** Key responsibilities in your new role As a Technical Consultant for ServiceNow Procurement \& Mobility, you are part of an international team, advancing our ServiceNow platform while ensuring stable, compliant operations. Acting as interface between procurement stakeholders, you will translate business requirements into robust, scalable solutions and seamless integrations. * Understand, analyze and translate procurement business requirements into scalable **ServiceNow solution designs** and manage and prioritize the **backlog** with stakeholders * **Configure and implement functionalities** using e.g. Flow Designer, workflows, forms, UI policies, business rules, notifications, approvals and catalog items, delivering **continuous improvement and user experience optimization** * Plan and support **User Acceptance Testing (UAT), regression testing, release planning, and go\-lives**, ensuring changes comply with governance, security and audit requirements * Provide **2****nd****/3****rd** **level support for ServiceNow Procurement**, troubleshooting end\-to\-end issues (data, permissions, workflows, integrations, performance) and driving **root\-cause analysis with preventive actions**, monitoring and alerting improvements * Apply **platform standards and environment strategy** (naming conventions, update sets, versioning, …), ensuring clear **functional/technical documentation and runbooks** * **Collaborate with integration teams to connect ServiceNow with the procurement ecosystem** (ERP, vendor master data, approval directories, reporting) and resolve interface issues (APIs, data mappings, transformations) with full traceability and auditability * Continually **educate yourself** and complete certifications related to ServiceNow business **Your Profile** Qualifications and skills to help you succeed You thrive in global, collaborative settings, confidently engaging with diverse stakeholders to clarify requirements early and document decisions thoroughly. Your structured and proactive approach ensures you manage multiple priorities effectively, consistently driving projects forward in dynamic environments. Known for your clear communication and teamwork, you foster trust and alignment to achieve shared success. * A degree in **Information Technology, Computer Science, Business Informatics, Business Administration**, or a related field * At least **1 year of hands\-on experience with ServiceNow**, including implementation and/or operations roles * Familiarity with **configuration and** **delivery practices** (Update Sets, application scope, promotion across environments, and release governance) and openness for **agile** ways of working; first touchpoint in **IT Service Management** is an advantage * Proven ability to **analyze and to resolve also complex problem statements**, focusing on root cause analysis and preventive measures * Practical experience in software development process (plan, build, test) and project management, combined with technical knowledge of **web development technologies and tools** * Solid understanding of state\-of\-the\-art **integration such as REST, SOAP, webhooks** paired with basic SAP solution exposure is beneficial for your application * **Fluency in English** **Please send us your CV in English** **Contact:** Cláudia Rodrigues, LinkedIn **\#WeAreIn for driving decarbonization and digitalization.** As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game\-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. **Are you in?** **We are on a journey to create the best Infineon for everyone.** This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity \& Inclusion at Infineon.