World Talent Selection is an international recruitment agency based in Portugal, specializing in multilingual customer support and technical roles across Europe.

We are currently recruiting for a leading international healthcare technology company, providing innovative medical devices that improve patients’ lives.

- Your Mission

As a Technical Support Specialist, you will support users of a medical device platform, ensuring a high level of service and technical assistance.

- Your Responsibilities

* Provide technical support via phone, email, and chat
* Assist customers with device usage, troubleshooting, and technical issues
* Handle inquiries related to healthcare products and services
* Guide users step-by-step and ensure issue resolution
* Escalate complex cases when needed
* Maintain accurate records of customer interactions

- Your Profile

* Native or fluent English (C1/C2)
* Previous experience in customer service or technical support
* Interest in healthcare, medical devices, or technology
* Strong communication and problem-solving skills
* Ability to work in a fast-paced, customer-focused environment

- What We Offer

* Competitive salary \+ performance bonus
* Full-time contract
* Training provided
* Career growth opportunities in an international environment
* Work for a prestigious healthcare technology company

- Why Join This Role?

* Be part of a meaningful project in healthcare
* Work in an international and multicultural team
* Develop both technical and customer-facing skills
* Live and work in Lisbon, one of Europe’s most attractive cities

Apply Now

If you are passionate about technology, customer support, and healthcare, apply today and take the next step in your career!

Job Type: Full-time

Education:

* High school or equivalent (Preferred)

Experience:

* 4 or 5 years in Technical Support or IT Support: 1 year (Required)

Language:

* English fluent (minimum C1) (Required)

License/Certification:

* Work Permit in Portugal (Required)

Work Location: In person