We help Americans and Canadians discover the Azores, Portugal and Europe - and we’re growing fast!

Ideastation is the tech company behind Azores Getaways, Portugal Getaways and Yes Getaways - three brands with strong international traction and a plan to reach €300M in revenue by 2030\.

We’re scaling from 20 to 100\+ Travel Sales Advisors in the next 2-3 years and we’re looking for people who want to grow with us, not just fill a seat.

The role

As a Travel Sales Advisor, you are the voice our clients hear when they’re planning the trip of a lifetime. You’ll work directly with international travellers, primarily from the US and Canada, via phone, email, live chat and WhatsApp to understand what they want, build the right travel package and close the sale.

This is not a call centre job. You own your client from first contact through to departure. You design personalised itineraries, recommend upgrades, upsell experiences and ensure every detail is right. The better you serve your clients, the more you earn.

What you’ll actually do

* Respond to inbound travel enquiries across multiple channels (phone, email, chat, social, tailor-made requests)
* Consult with clients to understand their travel preferences and craft personalised proposals for trips to the Azores, mainland Portugal and European destinations
* Convert prospects into bookings - phone is our highest-converting channel and you’ll be encouraged to get clients on a call whenever possible
* Own the full client relationship: upsells, add-ons, seat reservations, upgrades and ancillary services are all your responsibility (and your commission)
* Manage your own pipeline - you choose which prospects to work from a shared queue. Access to prospects is a privilege, not an obligation
* Follow up proactively on pending quotes, abandoned payments and open proposals
* Deliver outstanding service that drives repeat business and referrals

Who you are:

Must-haves

* Fluent English - spoken and written. You’ll be communicating daily with North American clients and your English needs to be confident, natural and professional
* A genuine drive to sell. You enjoy the challenge of turning a maybe into a yes
* Comfortable working in shifts - our clients are in US/Canadian time zones, so our operations run accordingly
* Based in Portugal - either in Azores for on-site work at our office or anywhere in mainland Portugal working remotely.

Nice to have

* Experience in sales, hospitality, tourism or customer-facing roles
* Familiarity with the Azores, Portugal or European travel
* Additional languages (French, Spanish, German) are a plus but not required
* Comfort with digital tools and CRM-style platforms - experience with GDS systems (Amadeus, Galileo, Sabre) is a strong plus

No prior travel industry experience required - we provide comprehensive training from day one (including 1 week in-person onboarding bootcamp at our Lagoa headquarters for mainland based hires). What we can’t teach is ambition, empathy and a strong work ethic. Bring those!

What we offer

Base Compensation

€1,306/month

Base salary €1,025 \+ Card meal allowance €229\.90 \+ Monthly allowance €51\.25

Performance Commission

Uncapped - based on margin generated per booking (2% - 12\.5% depending on lead source)

Top Performer Bonus

Additional 1 - 8 percentage points on total margin for agents exceeding €30k\+/month

Contract

Permanent (open-ended), with a 3-month probation period

▶ Realistic earning potential: with base salary, allowances and commissions, strong performers can realistically earn €2,500\+/month within their first year. Our top current advisors earn significantly more.

Why Ideastation

* You’re joining a company that’s on a genuine 10x growth trajectory - not a startup with a dream but a profitable business with real traction and international clients
* We’re building this team from the ground up - the earlier you join, the more room there is to grow into team lead and management roles as we scale
* Our commission model is designed to be meritocratic: more effort and better service \= more money. There is no cap on what you can earn
* You’ll work with a proprietary tech platform and AI-powered tools - not spreadsheets and manual processes
* You get full autonomy over how you work your pipeline. We measure results, not hours at a desk
* Training is thorough and ongoing - you don’t need to be a travel expert on day one
* We’re based in one of the most beautiful places in Europe, selling one of the most beautiful places in Europe

How to apply

Send your CV and a short cover message (in English) to recrutamento@ideastation.eu with the subject line: Travel Sales Advisor \| [Your Name]

Tell us why you’d be great at this. We’re not looking for a perfect CV, we're looking for driven, genuine people who want to grow with us!

Job Types: Full-time, Commission

Work Location: Hybrid remote in 9560-414